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WiredSurf – Problem Persists
Tags: No Tags.Update via their blog, kinda feel sad for them:
We are still experiencing problems, however we need all members to understand the following:
1- If you were paid short (via Insta pay), it is because we had the page loaded up before the site had crashed. We thought we would go ahead and make payments on all Insta Pays, however because the site was not available the night that your payment went into pending, it might have been short one day. If that’s the case, submit a ticket and we will ensure it is taken care of. This isn’t something we could control because we couldn’t credit accounts for the missing days due to inaccessibility to the administration area.
2-Our site is in the hands of RackSpace, and we can only wait for updates from them. We will however be crediting for every single surf day that you are missing, and will complete all pending payments as soon as the site comes back online.
3-We have seen at least one person complain saying that they were paid for an Insta Pay payment within five days instead of 48 hours. These types of posts just aren’t true, as we pay for Insta Pay payments every day, provided our site is accessible to us. If you were paid within five days and believe you should have been paid in 48 hours, you need to activate Insta Pay from within your members center whenever you gain access. If you haven’t enabled it prior to your payment going to pending, this is the reason you are not being paid within 48 hours. Only those who activate Insta Pay are obviously included in that program.
We are waiting for a response from Rack Space this morning, as when our team attempted to get a head start today by logging in early, the site is acting like it did while under the attack. We will post updates whenever they are available, but we do ask that you are patient with us. We are handling this as best as we can, and since it is out of our control, the only thing we can do is keep in touch with RackSpace and let you know what is happening.
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I joined WS 2 weeks ago after much taught and now it seems to have all these problems, I realy wonder if the site will turly come back, I have pland on dumping some big money in this program if it worked for me, but i will have to see if it realy comes back and be stable.
Ace
I wouldnt put a comforting word to you Ace, as I’m not behind the scene and can’t prove that they’re under attacks or so, but the blog entries on their blogspot account seem realistic enough.
Hopefully Rackspace does something about it and WiredSurf implements a better DDOS protection.